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GENERAL RENTAL CONDITIONS

  1. GENERAL BUSINESS ACTIVITY
  2. REGISTRATION
  3. WORK ON YOUR REQUEST
  4. DURATION OF STAY
  5. DEPOSIT RESERVATION/ BOOKING CONFIRMATION
  6. PAYMENT
  7. RATES
  8. SECURITY DEPOSIT
  9. ACCESS - ARRIVAL AND DEPARTURE TIME
  10. NUMBER OF PEOPLE USING THE TEMPORARY ACCOMMODATION
  11. BEHAVIOUR
  12. SOCIAL, BUSINESS, TRADE EVENTS AND OTHER FUNCTIONS
  13. YOUR RESPONSIBILITIES
  14. CHILDREN
  15. PETS
  16. SMOKING
  17. ALTERATIONS OR CANCELLATION INITIATED BY GUEST APARTMENT SERVICES
  18. CANCELLATION BY YOU
  19. AMENDMENTS BY YOU
  20. COMPLAINTS
  21. LIABILITY OF GUEST APARTMENT SERVICES AND PROPERTY OWNER
  22. INFORMATION AND PHOTOGRAPHS  GUEST APARTMENT SERVICES
  23. CLEANLINESS , HYGIENE & QUALITY LINEN
  24. SECURITY RESPONSABILITY AND VALUABLES
  25. INSURANCE
  26. LAW
  27. COPYRIGHT

GENERAL BUSINESS ACTIVITY

Guest Apartment Services Paris is specialized in short terms rental of superior and luxury furnished apartments, with personalized services for international travellers and individuals. All properties in the Guest Apartment Services Paris portfolio are exclusively located in the most desirable central location in the City: Isle Saint Louis, Isle de la Cité, Marais Area & Saint Germain des Près.

All short term rentals include complete and personalized services such as maintenance and perfect knowledge of the property, comprehensive assistance for guests during the entire stay, maid service and helpful concierge services.

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REGISTRATION

SAS Guest Apartment Services Paris.
RCS : Paris B411003148 Code APE 702C.
Adress & Welcoming office:
9 Quai de Bourbon, Isle Saint Louis, 75004 Paris. France.
Telephone : ++ (33.1) 44.07.06.20.
Fax : ++ (33.1) 46.33.37.73.
E mail : info@guestapartment.fr
Web site : www.guestapartment.com

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WORK ON YOUR REQUEST

Guest Apartment Services Paris offers you the possibility to pre-select apartments that correspond to the criteria of comfort and specific needs of each person in the « booking form  » section of the website.

Guest Apartment Services is committed to responding to all requests for information within 48 hours of reception of a request and taking into account weekends and the time difference between Europe and other continents. Guest Apartment Services will make a complete proposition for rental on one or more apartments according to availability and will propose alternative rentals if an apartment requested is not available during the time of stay in Paris.

Each rental proposition will include an update for apartment availability, a lengthy description of the apartment(s), a map of the area, a list of charges and services included and rental terms.

All rental proposals are only valid for 48 hours to commence at the moment that the proposal is sent to the individual. This 48 hours period is meant to be a time for the individual to consider the sent proposal at their leisure. If no response is received when this 48 hour delay is over, then Guest Apartment Services Paris reserves the right to cancel all reservation propositions.

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DURATION OF STAY

4.1 Minimum stay on High Season rental:

The minimum stay in all our properties is based on one Week rental, for 7 nights during the High season rental for the following months and rental periods: March, April , May June, July, September, October, Thanksgiving week in November, Christmas week and New Year Eve week.

4.2 Minimum stay on Low season rental:

The minimum stay in all our properties is based on 5 nights during the Low season rental for the following months and rental periods: January, February, August, The first weeks of November, and first two weeks of December.
Guest Apartment Services reserves the right to not accept rental demands under the minimum stay required.

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DEPOSIT RESERVATION/ BOOKING CONFIRMATION

5.1

Before committing on a booking, you must contact us by telephone, fax or email to obtain confirmation that your chosen property is available for the date required.
To reserve your future Parisian pied à terre, we will send you a complete and secure reservation form, with the rental period clearly indicated, the apartment reference selected, the total number of agreed guests occupancy, the total amount of the rental and the deposit reservation required.
Please read carefully this reservation form, fill it out and return it signed with appropriate information by email or by fax.
Guest Apartment Service reserves the right to cancel a hold on reservation if information on the reservation form in incomplete.

5.2

Reservation of your apartment will only be confirmed upon receipt of a 50% non refundable deposit of the agreed rental.

Your reservation is firm with the selected dates and cannot be changed or postponed for any reason.
Upon reception of your written agreement and after a positive deposit transaction, we will send you a receipt of your credit card charged and the complete confirmation of your reservation with all the details concerning the apartment including sleeping arrangements organized for your arrival and the arrival conditions.
For security reasons we only provide the exact address of your apartment upon confirmation of reservation.

5.3

The person who has signed the Booking Request Form is responsible for the payment price on the temporary rental and the must comply as with all members of his party to the general rental conditions.
A binding rental contract between the person who has signed the Booking Request Form and Guest Apartment Services Paris, will be made only when we issue a Booking Confirmation.

5.4

Bookings cannot be accepted from persons under 18 years of age at the time of booking. We reserve the right to refuse a booking without giving any reason.

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PAYMENT

6.1 Deposit reservation:

We accept the following credit cards, VISA & MASTERCARD.
We accept bank wire transfers. Guest Apartment Services Paris does not cover the possible extra banks fees or charges due to wire transfer transaction. All rental amount paid by wire transfer has to correspond to the deposit amount required (with a net payment).
Cash is accepted.
Sorry but we do not take American Express credit cards and we do not accept personal checks.

6.2 Final Payment :

We accept the following credit cards, VISA & MASTERCARD, and cash.
The final balance payment is due upon your arrival in Paris, and not later than the first day of the rental. The final short term rental contract is signed on the day of arrival (except for weekend arrivals or national holidays), with a Guest Apartment Services Paris representative and the primary tenant.
Failure to pay the balance for rental on time will constitute cancellation and the tenant will have no right and no title to stay in the property. If the tenant is already in the property, he has to leave it at once.

6.3

Receipt of payment and deposit of this payment shall not constitute acceptance of any booking.
A binding contract exists only when we issue a Confirmation of reservation.

6.4

A final payment invoice document is at your disposal at the end of your stay.

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RATES

7.1

As a European company, the price given is exclusively in EUROS currency.
The rent is prorated per night according the length of the stay on Nightly basis ( 1 Night) for stays up to 6 nights, Weekly basis ( 7 Nights) for stays from minimum 7 nights or Monthly basis ( 30 Nights) for stay of minimum 30 nights, unless otherwise stated.
All rates published by Guest Apartment Services Paris can be changed without notice.

7.2

Properties are rented fully furnished and equipped with all major electrical appliances: refrigerator, oven, microwave, coffee-maker, toaster, electrical kettle, iron & iron board, hairdryer, colour TV with remote control, CD player & hi fi .
Additional electrical appliances are available at many individual apartments: Washer/dryer, or combination, dishwasher, DVD player, Home cinema, safe, air conditioning.
The price for all properties includes quality linen & towels, some bathroom supplies, toilet paper, basic cleaning products, detergent for dishwasher, final cleaning services.
For health and allergy reasons, we do not provide detergent for washing machine.
The Internet web pages state the additional facilities and services available at the individual apartments.

7.3 RATES INCLUDE FOR EACH RENTAL :

(unless otherwise noted on specific rental conditions) The property itself and its furniture and equipment are covered by insurance, in case of fire, water leak, burglary or window glass breakages.
Your belongings are not covered by the property insurance. This insurance does not cover guest luggage, personal belongings, and valued objects.
This insurance does not cover personal civil injuries or damages.

7.4 RENTAL RATES DO NOT INCLUDE:

(unless otherwise noted on specific rental conditions): Back to top

SECURITY DEPOSIT (or Guaranty tenant DEPOSIT): Always required.

Amount is set according the apartment rented. See below for details.
For a Studio apartment, Large Studio & One bedroom apartment:

300 Euros security deposit.

For a Two bedroom apartment, Three bedroom apartment and larger:

500 Euros security deposit.

This security deposit by credit card is required on day of arrival, upon the signature of final rental contract, to cover the cost of any damage, breakage, cost of telephone or/and electricity consumption (over 200KW for weekly rental, electricity according to meter for monthly rental) during the length of stay.
Security deposit will be held on credit card upon arrival during the entire period stay.
As for security, Guest Apartment Services reserve the right to required for higher amount of security deposit depending the property rented and depending the total number of guests in the party.

If after completion of the inventory, nothing is reported damaged, lost or broken, the security deposit will be returned to the client within two weeks of departure from the property less any possible costs. Delays may caused while we are waiting to receive bills from providers.
If there is damage, the security deposit will be forwarded to the client within 3 weeks, after deduction of repairs/replacement costs or supplementary cleaning resulting from an insufficient state of cleanliness.

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ACCESS - ARRIVAL AND DEPARTURE TIME

Concerning all reservations, your arrival information will be required in advance.
For arrival, the check in time is planed at: 1.30 pm.
For departure, the check out time is planed for: 11.00 am.
If these times are difficult please advise us at the time of booking.
If your arrival is delayed you must inform Guest Apartment Services Paris so that suitable arrangements can be made for entry to the your rental accommodation.
Guest Apartment Services cannot be held responsible for delayed arrival or cancelled flights in regards with the rental of the apartment.

9.1 Check in time: 1.30pm.

The initial check in time for each apartment is planned at 1:30p.m., especially when the apartment is rented the night before your arrival. This procedure is applied strictly out of respect for the check out of previous tenants and in order to prepare and organize your apartment by our staff to welcome you in the best conditions.
However, if the apartment is not rented the night before your arrival, we allow possible early check in with immediate access to the property, upon our written agreement.
Arrival terms and condition for week-day arrivals and/or for weekend arrivals are stated on the confirmation of reservation.

9.2 Check out time: 11.00am.

The initial check out time is planned at 11am, and has to be strictly respected with keys returned.
In case you have an early departure we will arrange directly with you the day before your departure for this key return.
In case of non-respect of check out time, Guest Apartment Services reserves the right to bill you a late departure penalty.
However, if the property is not rented the same day of your initial departure date, upon our agreement, we authorize the tenant for a later departure at no extra cost.

9.3 Opening office hours and Access to your apartment:

Our welcome office is located on Isle Saint Louis. We will be pleased to greet you personally upon your arrival on week days, Monday to Friday , from 10:30am until 7pm.
Our representative, will provide you the keys, and will go with you to your apartment, to help you to settle in, to explain how to work all electrical appliances, and to give you recommendations on local shops and restaurants.
Week end arrivals are possible and are subject to specific procedures in order to access your apartment, these procedures are stated on the confirmation of your reservation document.
Arrivals before or after our opening office hours are possible and are subject to specific procedures in order to access your apartment, as stated on the confirmation of your reservation document.
Guest Apartment Services or their representatives can access the rental accommodation at any reasonable time during any occupancy for the purposes of inspection, maintenance, or emergencies.

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NUMBER OF PEOPLE USING THE TEMPORARY ACCOMMODATION

Only those persons named on the booking form and total numbers of guests agreed upon in the rental forms may use the property without prior agreement. The number of people staying at the property must not exceed the number of sleeping places indicated in the booking confirmation (number also including infants under two years). In the event that the maximum number is exceeded without prior agreement, Guest Apartment Services reserves the right to refuse or revoke the contract at its sole discretion.

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BEHAVIOUR

The person signing the contract is responsible for the correct and decent behaviour of his/her party. Should you and your party not behave in such a manner, Guest Apartment Services may at its absolute discretion ask you and your party to vacate the property without a refund of the rent.

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SOCIAL, BUSINESS, TRADE EVENTS AND OTHER FUNCTIONS

It is our policy and that of the Property Owners we represent, to allow only residential use and not to allow social, business, trade events and other functions (exhibitions, trade desks, weddings, large receptions, large cocktail parties) on the property without our consent.

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YOUR RESPONSIBILITIES

You must keep the temporary rental accommodation and all furniture, fittings, effects, facilities and equipment in the same state of repair and condition as at the commencement of the stay, and leave the rental accommodation in the same state of cleanliness and general order in which it was found. You are responsible for all damage or loss which occurs to the property or its contents during your occupation, and will be responsible for paying appropriate compensation to us as representative for the Property Owner in the event of damage.

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CHILDREN

14.1

Guest Apartment Services to welcome families with children and infants. We even have baby beds and high chairs, if you request them, available for your use free of charge. We would like to draw your attention as parents and as persons responsible for your little ones to their good behaviour. You are entirely responsible for the good behaviour of these children. Whatever is the reason, in case there is damage, be it voluntary or accidental, Guest Apartment Services reserves the right to charge you for all damages caused by your children or the children of your guests visiting you in the rental property. A complete control of the state of the apartment will be made after each departure

14.2

Certain apartments are not available to families with children. Please consult us before booking.

PETS

Guest Apartment Services understands how wonderful it is to share an apartment in Paris with your canine or feline companion. However, for hygiene and sanitary reasons, as well as allergy reasons for other guests, no animals are allowed in our apartments.

SMOKING

As sanitary & healthy most of our apartments at Guest Apartment Services Paris are non smoking properties.

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ALTERATIONS OR CANCELLATION INITIATED BY GUEST APARTMENT SERVICES

17.1

In the unlikely event that it is necessary to make an alteration to or cancel the temporary rental accommodation specified in the booking confirmation form we will respectfully inform you as soon as possible and, if requested, we will try to arrange alternative accommodation of similar or higher type ( up grade) and in a similar location as that originally requested.
In case of up grade ,Guest Apartment Services will not require for a difference rental payment at extra charge or extra cost , in regards with the original booking reservation rental.

17.2

If the alternative temporary accommodation is not acceptable, we will refund in full all deposit payment and shall be under no other liability than the amount paid to get the booking confirmation (50% of the rent in most of the cases). Back to top

CANCELLATION BY YOU

18.1

Any cancellation by you (for whatever reason) must be in writing.
The effective date of cancellation is the date on which written notification is received by us in Paris (Guest Apartment Services Paris , 9 Quai de Bourbon, 75004 Paris. France. FAX : ++ 33 (0)1 44.07.06.20. - E-mail: info@guestapartment.fr).

18.2

If you cancel at any time between the day after you received the Confirmation of Reservation and the day before the arrival day, you will lose your Deposit Reservation.

18.3

If you cancel or do not arrive at the first day of the stay (no show), or if you vacate the property before the end of the rental period, or if the booking is cancelled by us due to non payment, we are entitled to the full rental cost from you.
For stays of more than One month, special departure conditions may be applicable upon particular prior booking conditions.

18.4

To avoid cancellation fees, we strongly recommend you to book only when your travel dates are firm and to ask your travel agent for cancellation insurance. For possible help on TRIP INSURANCE PURCHASE do not hesitate to contact us, we will be also pleased to recommend to you some professional specialized companies. Back to top

AMENDMENTS BY YOU

Upon receipt of your Booking Confirmation, please check the details to make sure they are correct. If the day after your booking has been accepted and you require us to amend it in any way, we reserve the right to void your reservation rental dates as a cancellation of reservation. We particularly reserve the right to not accept at any time, supplemental guest who are not listed on the reservation form.
Ex: If you have reserved an apartment for 2 persons, a third person will not be allowed to stay in the apartment , without our express agreement.

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COMPLAINTS

In the unlikely event that you are disappointed with the temporary accommodation, you must contact at once Guest Apartment Services Paris office.
We will try to solve the problem.
If after that you still feel that the problem has not been resolved to your reasonable satisfaction you should within 7 days of returning from Paris, put your comments in writing first to us and then to the Tourist Board of Paris - 25 Rue des Pyramides, 75001 Paris.- (as we are a Member of this organisation, we will accept the intervention ).
If you vacate the property before the end of the rental period you shall lose any rights to compensation.

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LIABILITY OF GUEST APARTMENT SERVICES AND PROPERTY OWNER

21.1

Neither Guest Apartment Services Paris (as representative for the Property Owner), nor the Property Owner shall be responsible for the death of or personal injury of you or any person named on the Booking Form & Confirmation of reservation, or other person at the property unless this results from the proven negligence of owner, ourselves, or our employees.

21.2

Guest Apartment Services shall not be liable for any loss, breach or delay due to any cause beyond our reasonable control including though not limited to act of God, explosion, flood, tempest, fire or accident, war or threat of war, civil disturbance, acts, restrictions, regulations, by-laws, or measures of any kind on the part of any governmental or local authority, strikes, lockouts, or other industrial actions or disputes or adverse weather conditions. In any such case we shall be entitled to treat the contract as discharged.

21.3

In the event of such discharge our liability shall be limited to the return of sums paid to us in respect of the unused portion of the rent calculated on a pro rata night basis.

21.4

Guest Apartment Services Paris cannot be held responsible for breakdown of mechanical equipment of the accommodation or common to the building, such as pumps, boilers, lift, electric doors, heater systems, TV antenna etc., nor for failure of public utilities such as water, gas and electricity, TV cable.

21.5

Neither we nor the Property Owner is responsible for noise or disturbance originating beyond the boundaries of the temporary accommodation or which is beyond our control. Back to top

INFORMATION AND PHOTOGRAPHS GUEST APARTMENT SERVICES

22.1 

You must accept that minor differences between the photograph/illustration/text used and the actual property may arise. Concerning element of comfort, decoration and furnishings, please refer to the written description of the page.

22.2

Guest Apartment Services Paris reserves the right to make modifications to the property that are considered necessary in the light of operating requirements. In the interest of continued improvement, Guest Apartment Services reserves the right to alter furniture, fittings, amenities, facilities, or any part of any activities, either advertised or previously available, without prior notice.

22.3

If material changes occur after your booking has been confirmed we will advise you if there is time before your departure.

22.4

All Photographs taken at our properties , description texts, Floor plans are exclusively property of SAS Guest Apartment Services Paris and protected by Copyrights.
Partial or full photographs, texts and floor plans cannot be used or sold for profit without prior authorisation and permission from Guest Apartment Services Paris. Back to top

CLEANLINESS , HYGIENE & QUALITY LINEN

It is one of our utmost concerns and priorities at Guest Apartment Services Paris.
Each property will be cleaned, prepared, reviewed for your arrival to welcome you in the best condition.
As a respectful tenant, you must leave it clean throughout at the end of the rental period.
A regular maid service is included for every rental stated on the rental terms & booking confirmation.

All linens are property of Guest Apartment Services Paris, and not Owner variable quality linen, and not subcontracted by another company.
All linen is carefully sanitary washed , dried, ironed, and perfumed with a little touch of lavender. All linen is freshly changed for every arrival. For that reason we would thank you to keep and maintain in correct condition all linens, comforter, duvets, pillows; towels and possible bathrobes.
We reserve the right to charge a penalty for non respect and/or misuse of linen.

The housekeeping assistance will be exclusively performed by our own team, during the afternoon between 2pm and 6pm for your morning comfort.
All our team is trustworthy, specially trained and organized as best as possible for your convenience.
If you require more frequent or additional linen changes it will be possible to organize in advance at extra charges. Back to top

SECURITY RESPONSABILITY AND VALUABLES

Any valuables left at the property are left at your own risk.
Neither Guest Apartment Services Paris nor our agents are responsible for their loss.
All our properties are in central Paris and as with all properties in prime locations, there may be a risk of burglary. Entrance door must be always locked with key(s) when you are outside as well as inside the accommodation. Where provided, safes should be used and proper care taken against theft and burglary. We accept no responsibility for any loss, damage or consequential losses due to theft or any other security related incident howsoever caused.

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INSURANCE

The property itself and its furniture and equipment are covered by insurance, in case of fire, water leak and burglary or window glass breakages.
Your belongings are not covered by the property insurance.
We strongly recommend you to insure yourself, every member of your party, your luggage and your party's luggage, cash, jewels, valuables, etc. by a comprehensive travel insurance including also personal responsibility.
Please contact your insurance agent or your travel agent before leaving your permanent home.

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LAW

All contractual obligations arising out of these booking rental conditions shall be deemed to come into existence in Paris, FRANCE, and be subject to French law and the exclusive jurisdiction of the Parisian courts.

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COPYRIGHT

The entire contents of Guest Apartment Service Paris website are protected according to the provisions of the Intellectual Property Code, including all written text featured on the site, screen presentation, operating software and all logos, images, photos, graphics and movies, whatever their form. You are reminded below of the provisions of Articles 335 (2) and 335 (3) of the Intellectual Property Code. Also, any use of the data contained on the site is at the sole liability of the user. We cannot under any circumstances or on any grounds be held liable for such use, whatever the consequences thereof. We shall not be liable for any error or omission on the site, and we reserve the right to modify, correct and/or complete its contents at any time, without notice. Any information which may be disclosed to us by users during their use of our web site is under no circumstances confidential, unless otherwise clearly indicated on our site.

Relevant provisions of the Intellectual Property Code:

Article 335 (2) - The publishing, in whole or in part, of any writings, musical composition, drawing, painting or other work, whether printed or engraved, in disregard of the laws and regulations on copyright ownership, shall constitute an infringement, and any infringement is a criminal offence. The infringement in France of works published in France or abroad is punishable by a term of up to two years' imprisonment and a fine of up to EUR 150,000.

Article 335 (3) - Infringement is also committed by the reproduction, representation or distribution of an intellectual work by any means, in violation of the copyright in software, as defined in Article L. 122 (6).

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