Dear Philippe and Christphe, I want to thank you for our apartment, Gloriosa. It exceeded our expectations, and it looked lovely in your photos, video and written description. Kay particularly appreciated the flowers. It was more value than we paid for. I also applaud you for your incredible organization and very prompt follow through. You do what you say you will, when you say you will do it. You have thought through what is required to make your guests stay exceptional, and your execution of that plan is also exceptional. Kay and I hope to stay with you again, and we can recommend your services without reservation. Sincerely, William Lawson Sarasota, Florida