Dear Christophe, Thank you all so much for your kind service. You, Marie and Liliane made us feel more like guests than clients. I hope your cold is better. Ortensia was even better in person than in the pictures. It is well equipped and the minor things that we requested were supplied the next day, always with a smile. The building was so quiet, that we thought we were the only ones there – until we passed someone on the stairs on in the courtyard. The location is fantastic, with easy walking to many other areas, convenient to the two nearby metros, stores, shops, restaurants, groceries and just for wandering around and enjoying Paris. When we arrived, and mid-way through our three week stay, 8/31/13 – 9/21/13, the beautiful roses and carnations were greatly appreciated and made the apartment feel even more like home. The furnishings were in excellent condition and very comfortable, including the wonderful queen sized bed. Having two separate bathrooms was an added and much apprecitaed bonus. The lovely kitchen was well equipped and we ate diner at home several times and prepared our morning breakfasts … supplemented of course with a fresh baguette and some pastries from the nearby bakeries. The initial problems were taken care of by you very quickly. We wish that we could have stayed for an entire month, but unfortunately it was only available for three weeks. We were also pleased with both of the drivers that picked us up and returned us to the airport. It was a pleasure to ride with them, as both of them helped with our luggage, both up and down the stairs and made our trips to and from the airport extremely easy and comfortable in their luxury vehicles, and their interesting conversations. We heartedly recommend this service as the easiest way to arrive in, and depart from Paris. We have rented numerous apartments in Paris over the years, some through agencies and some directly from the owners. Some were good and some were bad, this is the very first time that we were completely satisfied with the service and the apartment itself and will look no further for our next stay, hopefully next year. Please feel free to use this as a testimonial for both you and Ortensia. With Kindest Regards, Nina et Frank Pohl